Clients will not always follow expected protocol when joining your Zoom meeting. If you are experiencing any issues with your client joining the meeting follow these steps:
1) Find your Zoom meeting ID. Your Zoom meeting ID can be found by selecting the "where" link in the appointment reminder (you can also find the URL to your Zoom session in Acuity in the session information).
After selecting the link, you will find your meeting ID URL.
2) Share the link with the client via email and have them enter through the URL.
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